Whizlabs does not bind you with the purchased products i.e. you are free to cancel the products purchased (practice tests/ online courses), and you will get a full refund. However, the below restrictions apply.
If you raise a refund request after 7 days but within 30 days of the purchase, the refund will be 75%. However, no refund will be provided if you raise a refund request after 30 days of the purchase.
For duplicate purchases (paid twice for a product by mistake or due to any technical error), you will get a full refund.
We offer 100% unconditional money back guarantee when you did not pass the certification on the first attempt (100% will be refunded). However, below restrictions apply:
The refund request can be initiated as follows –
The refund can also be initiated from My Orders section for the order containing a single product, by clicking on the “Refund” against the specific order. If the product quantity is more than one or multiple products are involved in a single order, please reach us using Help & Support section or using Online Chat or by sending an email to email@example.com
Please note that all refunds, cancellations, money backs, and duplicate payment refunds will be processed within 10 business days after the request is received and approved.